Note: this is the first in a two-part series designed to get providers up and running with vidscrip
There is a beauty in simple solutions to complex issues.
Today’s patient care teams are diverse and complex – nurses, doctors, health educators, front desk office staff, and others. Despite these multidisciplinary teams, most patients come into and leave an office visit with more questions than answers. Questions like:
- How will I ever remember everything?
- What types of treatments might I need?
- Is there any risk to my treatment?
- What if I’m much sicker than I thought?
- Will I need to see a specialist?
Patients need access to simple answers to these and other straightforward questions. Answers from people they trust – those very same care team members.
We at vidscrip believe that small time investments by members of a care team to proactively answer common patient questions increases efficiency and improves outcomes. We know even a small time investment seems impossible – we spend time with providers and their staff every day, and see this first hand.
We want to help maximize the initial impact of vidscrip – there’s just two steps to getting started. You can schedule 15 minutes with our client services manager, Sarah, to walk through this process together.
Set aside 20 minutes to record your first vidscrip. Your first vidscrip will be a set of questions and answers called “About Me” that will help patients get to know you (find this vidscrip in your record tab of our mobile app for iOS and Android).
Have your office staff promote your vidscrip. This might include:
- Verbally when scheduling with new patients over the phone
- Reaching out to your referring providers and ask them to share it with potential patients
- Via email when confirming upcoming appointments
- Printed materials such as new patient folders or materials in your waiting room (check out our marketing resources for easy options)
- Links on your website and social media accounts
That’s it. This simple solution will get you started on a path to patient engagement that can increase satisfaction and patient outcomes – while improving your efficiency.
In our “Getting Started” series next month, we’ll create vidscrips for common conditions you treat.