For Providers: Getting started with vidscrip (#2)

Note: this is the second in a series of two posts designed to get providers up and running with vidscrip. 

In the first post of our “getting started” series, we delved into why it is important to give simple answers to your patients’ most complex questions. Now we’re going to walk through the details of how to record your first vidscrip (and what it should be about).

Finding success with vidscrip starts with recording your expertise for patients – each vidscrip opens up new pathways to reaching a patient, caregiver, or prospective patient. When you record a vidscrip, you give patients the power to access your expertise even when they’re not in your office.

Two ways to record a vidscrip


You can choose from our library of pre-existing templates, or create your own.  A template is simply a list of questions that will help you make a great vidscrip; we offer hundreds of templates across specialties and treatment stages.

Record from an existing template:

  1. In the mobile app on iOS or Android, tap on the “record” tab at the bottom of the screen. A list of templates will be displayed– scroll down to find the topic you’re looking for and tap on it. If you can’t find what you’re looking for, create your own!
  2. If you wish to change any of the questions in a template, or delete them, tap “Edit” in the top right corner. When you are ready to record, tap the red bar at the top of your screen.

Or, create your own template:

  1. In the mobile app on  iOS or Android, tap on the “record” tab at the bottom. Tap “Create” in the upper right corner of your screen.
  2. Follow the tips on-screen to create your own template. When you are ready, tap “Record” in the upper right corner of your screen.

Here’s a downloadable version of these instructions.

Recording basics

At the bottom of the screen there are two buttons, “VIDEO” and “AUDIO”. Video is the default.

  • For video: If you’re recording yourself, change to your phone’s front facing camera by tapping the camera icon in the upper right corner of the screen.
  • For audio only (or an audio + still image recording), tap “AUDIO” at the bottom. Tap the grey circle in the bottom middle of the screen to begin recording.

If you are satisfied with your answer, tap “Use it!” and when you are done recording all answers, choose your privacy settings. If you want others to be able to view your vidscrip, you must change the settings by tapping “Okay!”

Quick tips for making a great vidscrip

  • Make sure your recording area is well lit. It’s best to have a light source that’s behind the camera and not behind you (for example, don’t record yourself in front of a window)
  • Wear something that patients would normally see you in, and its best to contrast your attire with your background
  • Look into the camera head-on (not looking down or up)

Your first vidscrip

We recommend that you first record an “About Me” vidscrip (we’ve got a template for that!). The “About me” vidscrip gives patients, caregivers, and potential patients a good idea of who you are. Next, choose a condition that will best serve your patient population. For instance, if you’re in dermatology, you may want to choose acne. Or, if you’re in family practice you may want to choose a broad topic such as high blood pressure.

Recording a vidscrip gets your patients the information they need – and can take as little as 5 minutes. Set aside some time today, and revolutionize the way you serve your patients.

Need a little help getting started?

Schedule 15 minutes with our client services manager, Sarah!

For Providers: Getting started with vidscrip (#1)

Note: this is the first in a two-part series designed to get providers up and running with vidscrip

There is a beauty in simple solutions to complex issues.

Today’s patient care teams are diverse and complex – nurses, doctors, health educators, front desk office staff, and others. Despite these multidisciplinary teams, most patients come into and leave an office visit with more questions than answers. Questions like:

  • How will I ever remember everything?
  • What types of treatments might I need?
  • Is there any risk to my treatment?
  • What if I’m much sicker than I thought?
  • Will I need to see a specialist?

Patients need access to simple answers to these and other straightforward questions. Answers from people they trust – those very same care team members.

We at vidscrip believe that small time investments by members of a care team to proactively answer common patient questions increases efficiency and improves outcomes. We know even a small time investment seems impossible – we spend time with providers and their staff every day, and see this first hand.

We want to help maximize the initial impact of vidscrip – there’s just two steps to getting started.  You can schedule 15 minutes with our client services manager, Sarah, to walk through this process together. 

STEP 1:blog_aboutme_record
Set aside 20 minutes to record your first vidscrip. Your first vidscrip will be a set of questions and answers called “About Me” that will help patients get to know you (find this vidscrip in your record tab of our mobile app for iOS and Android).

STEP 2:
Have your office staff promote your vidscrip. This might include:

  • Verbally when scheduling with new patients over the phone
  • Reaching out to your referring providers and ask them to share it with potential patients
  • Via email when confirming upcoming appointments
  • Printed materials such as new patient folders or materials in your waiting room (check out our marketing resources for easy options)
  • Links on your website and social media accounts

That’s it. This simple solution will get you started on a path to patient engagement that can increase satisfaction and patient outcomes – while improving your efficiency.

In our “Getting Started” series next month, we’ll create vidscrips for common conditions you treat.