Vidscrip, Zipnosis Team Up to Personalize the Virtual Care Experience

April 6, 2018

Minneapolis, MN — Minneapolis, MN — Vidscrip announced today its integration with virtual care provider, Zipnosis, to use video prescriptions to personalize the virtual care experience for primary care physicians and their patients (click here for Zipnosis press release).

As providers seek to optimize care between virtual and in-person visits, it’s important to treat patients at the right time in the right place. Sustained adoption of virtual care requires a level of trust that can be hard to establish. “There’s a misconception among patients when it comes to virtual care and what it’s designed to accomplish. Vidscrip, when integrated with a virtual care solution like Zipnosis, establishes trust by allowing a patient to view videos from their own provider relevant to their own diagnosis. Collaborations like this shift patients to expect virtual care as an integral part of their healthcare.” said vidscrip co-founder and CEO John Brownlee.

Zipnosis and Vidscrip Offices in Minneapolis, MN

Participating primary care providers will use Vidscrip to record short videos explaining the diagnosis and treatment plans their patients receive through the Zipnosis virtual care platform. “Primary care physicians get access to the most powerful patient engagement tools on the platform with Vidscrip: an easy way to project their name, brand and recommendation for virtual care to their patients. Where Zipnosis has digitized primary care, Vidscrip has digitized provider education. It’s a beautiful marriage of virtual care tools that will drive better patient utilization and satisfaction,” said Jon Pearce, CEO of Zipnosis.

The partnership reflects a new era in collaboration among innovators in healthcare technology. Playing to the strengths of individual organizations and bringing them together will offer a complete package to healthcare providers that continues to eliminate barriers and improve the quality of care. Continues Pearce: “Vidscrip and Zipnosis’ ability to meld two digital platforms means more personalized content created faster – with the ability to adapt and evolve to ever-changing patient needs, clinical demands and technical opportunities exponentially faster than analog telemedicine solutions… This is just the beginning.”

1https://medcitynews.com/2018/04/american-academy-of-family-physicians-picks-zipnosis/

The value of sharing: a case study

The challenge

As a world-renowned surgeon and and a foremost specialist in urological prosthetic reconstruction performing more implant surgeries than anyone in the world, Dr. J. Francois Eid‘s practice is as busy as they come. In addition to his regular in-person caseload and surgical calendar, he offers phone consultations and video appointments.

Always looking for new ways to communicate, he discovered the value of video early on. Dr. Eid was filming, editing, and uploading videos to YouTube for patients, but it was labor intensive. He needed a better way.

The solution: vidscrip

Dr. Eid was introduced to vidscrip by Coloplast and began using it right away to provide patient information in a seamless, easy, efficient way. “What’s great about vidscrip is it’s another dimension. It’s one more vehicle to educate and reach new patients,” says Dr. Eid. And, it doesn’t come with the overhead of editing and uploading to YouTube. “Things are much more simplified,” he adds.

He has racked up more than 668 hours of viewtime on vidscrip from over 27,000 unique viewers*. While Dr. Eid employs typical vidscrip promotional efforts, including a vidscrip handout in his new patient folder and embedding vidscrips on his website, the majority of his viewtime stems from his use of the “Share” feature in the vidscrip app – averaging more than 7 shares each day.

When a question from a patient comes in – through an email, a voice message, or through the “Ask A Doctor” form on his website – Dr. Eid opens up the vidscrip app, finds which of his previously recorded vidscrips answers the question, and sends off an email with a direct link to the vidscrip. This all happens in a manner of a few seconds – without leaving the app.

Sharing: how to

Whether you use the website, iOS, or Android app it’s easy to share.

  1. Tap “Share” next to any vidscrip
  2. Add email address(es) or mobile number(s) and send

Download a detailed version of these instructions.

Your turn

Dr. Eid’s plan is to use vidscrip for every component of a patient’s surgical journey. Not only does it allow him to reinforce his expertise and reassure his patients, it saves him time by recording the answer to common questions just once – and reusing that answer over and over again.

“vidscrip will save a tremendous amount of time in your practice.”

His advice for a colleague considering vidscrip? “Don’t be afraid. You need to set aside time to film vidscrips, but the benefit is that it will save a tremendous amount of time in your practice.”

Need help?

To get started with vidscrip in your practice or for tips on sharing your vidscrips, schedule 15 minutes with us or tap the chat window now.

Remember, vidscrip is always free to healthcare providers. Download the iOS or Android app today!

*As of March 2017

For Providers: Getting started with vidscrip (#2)

Note: this is the second in a series of two posts designed to get providers up and running with vidscrip. 

In the first post of our “getting started” series, we delved into why it is important to give simple answers to your patients’ most complex questions. Now we’re going to walk through the details of how to record your first vidscrip (and what it should be about).

Finding success with vidscrip starts with recording your expertise for patients – each vidscrip opens up new pathways to reaching a patient, caregiver, or prospective patient. When you record a vidscrip, you give patients the power to access your expertise even when they’re not in your office.

Two ways to record a vidscrip


You can choose from our library of pre-existing templates, or create your own.  A template is simply a list of questions that will help you make a great vidscrip; we offer hundreds of templates across specialties and treatment stages.

Record from an existing template:

  1. In the mobile app on iOS or Android, tap on the “record” tab at the bottom of the screen. A list of templates will be displayed– scroll down to find the topic you’re looking for and tap on it. If you can’t find what you’re looking for, create your own!
  2. If you wish to change any of the questions in a template, or delete them, tap “Edit” in the top right corner. When you are ready to record, tap the red bar at the top of your screen.

Or, create your own template:

  1. In the mobile app on  iOS or Android, tap on the “record” tab at the bottom. Tap “Create” in the upper right corner of your screen.
  2. Follow the tips on-screen to create your own template. When you are ready, tap “Record” in the upper right corner of your screen.

Here’s a downloadable version of these instructions.

Recording basics

At the bottom of the screen there are two buttons, “VIDEO” and “AUDIO”. Video is the default.

  • For video: If you’re recording yourself, change to your phone’s front facing camera by tapping the camera icon in the upper right corner of the screen.
  • For audio only (or an audio + still image recording), tap “AUDIO” at the bottom. Tap the grey circle in the bottom middle of the screen to begin recording.

If you are satisfied with your answer, tap “Use it!” and when you are done recording all answers, choose your privacy settings. If you want others to be able to view your vidscrip, you must change the settings by tapping “Okay!”

Quick tips for making a great vidscrip

  • Make sure your recording area is well lit. It’s best to have a light source that’s behind the camera and not behind you (for example, don’t record yourself in front of a window)
  • Wear something that patients would normally see you in, and its best to contrast your attire with your background
  • Look into the camera head-on (not looking down or up)

Your first vidscrip

We recommend that you first record an “About Me” vidscrip (we’ve got a template for that!). The “About me” vidscrip gives patients, caregivers, and potential patients a good idea of who you are. Next, choose a condition that will best serve your patient population. For instance, if you’re in dermatology, you may want to choose acne. Or, if you’re in family practice you may want to choose a broad topic such as high blood pressure.

Recording a vidscrip gets your patients the information they need – and can take as little as 5 minutes. Set aside some time today, and revolutionize the way you serve your patients.

Need a little help getting started?

Schedule 15 minutes with our client services manager, Sarah!

Introducing vidscrip usernames

We here at vidscrip are very excited to announce a new feature for the vidscrip platform: usernames. A vidscrip username is unique to you and makes it easy to share your vidscrip.com channel with your patients.

Your username makes visiting your vidscrip.com channel easier by adding it to the end of the vidscrip.com url. For example, if your vidscrip username is briankuyath your vidscrip.com channel can be visited by visiting the url
www.vidscrip.com/briankuyath.

To get the most out of your vidscrip.com channel url, we highly recommend you include it on your practice’s marketing materials. In fact, you can head over to the vidscrip “Marketing Resources” page and print one of a number of customizable flyers to begin sharing your vidscrip.com channel today!

Ready to create your vidscrip username?

On the web …
Login to your vidscrip account, click on My Channel, click on Edit Channel, enter your preferred username under the Username field, and click Save.

On your mobile device
Make sure have the latest version of the vidscrip app for iOS or Android. Open the vidscrip app, login to your vidscrip account, tap on My Channel, tap on Edit Channel, and tap Done.

 

Don’t have a vidscrip account? Click here to sign up for a free vidscrip account today.

For Providers: Getting started with vidscrip (#1)

Note: this is the first in a two-part series designed to get providers up and running with vidscrip

There is a beauty in simple solutions to complex issues.

Today’s patient care teams are diverse and complex – nurses, doctors, health educators, front desk office staff, and others. Despite these multidisciplinary teams, most patients come into and leave an office visit with more questions than answers. Questions like:

  • How will I ever remember everything?
  • What types of treatments might I need?
  • Is there any risk to my treatment?
  • What if I’m much sicker than I thought?
  • Will I need to see a specialist?

Patients need access to simple answers to these and other straightforward questions. Answers from people they trust – those very same care team members.

We at vidscrip believe that small time investments by members of a care team to proactively answer common patient questions increases efficiency and improves outcomes. We know even a small time investment seems impossible – we spend time with providers and their staff every day, and see this first hand.

We want to help maximize the initial impact of vidscrip – there’s just two steps to getting started.  You can schedule 15 minutes with our client services manager, Sarah, to walk through this process together. 

STEP 1:blog_aboutme_record
Set aside 20 minutes to record your first vidscrip. Your first vidscrip will be a set of questions and answers called “About Me” that will help patients get to know you (find this vidscrip in your record tab of our mobile app for iOS and Android).

STEP 2:
Have your office staff promote your vidscrip. This might include:

  • Verbally when scheduling with new patients over the phone
  • Reaching out to your referring providers and ask them to share it with potential patients
  • Via email when confirming upcoming appointments
  • Printed materials such as new patient folders or materials in your waiting room (check out our marketing resources for easy options)
  • Links on your website and social media accounts

That’s it. This simple solution will get you started on a path to patient engagement that can increase satisfaction and patient outcomes – while improving your efficiency.

In our “Getting Started” series next month, we’ll create vidscrips for common conditions you treat.